- Price₦287,000
- DurationAbout 240 minutes
- Access365 days
- LevelBoardroom
- You get9 lessons and a boardroom simulation
- CertificateYes, anyone can verify it
Who it is for
Chief executives, directors, quality, regulatory and supply-chain leaders of African food, drink, pharmaceutical and consumer-goods companies.
What you will learn
- Hold suspect product at once, form a recall cell and decide on the evidence
- Trace affected product forward and back and set the scope wisely
- Cooperate fully and honestly with the regulator and other authorities
- Warn and protect customers, especially the vulnerable, and care for those harmed
- Clear every shelf, including informal markets, and handle returns and destruction safely
- Communicate truthfully and manage liability, insurance and money
- Find and fix the root cause, restart safely and rebuild trust
Course outline
- Anatomy of a recall
- The first hours: hold, trace, decide
- Traceability and scope
- The regulator and the authorities
- Customers, health and care
- Retailers, distributors and the supply chain
- Communicating in a recall
- Liability, insurance and money
- Root cause and restoring trust
- Boardroom simulation
What is included
- 9 lessons On a live whiteboard, with an AI instructor who answers from the lesson and cites its source. Questions can go to faculty.
- A virtual boardroom simulation Face AI board members in a fictional crisis. Scored against a clear rubric (pass mark 75), checked by a person when it is close, with an appeal.
- A verifiable certificate A certificate of completion with a QR code, with a public page where anyone can check it is genuine. It is not a regulated or accredited qualification.
Level: Boardroom · About 240 minutes · Access for 365 days