Contact BrandsClass

Talk to the right team, first time.

Whether you want to partner with us, have a question about courses and certificates, or need help with your account, tell us what you need and your message goes straight to the people who can help.

Our teams

Who to write to

Choose the team that fits. You can email them directly, or use the form below and we will route your message for you.

Send a message

Tell us what you need.

A few clear lines are enough. The more context you give, the faster we can help.

  1. Your message is routedIt goes to the partnerships, general or support team, depending on the topic you choose.
  2. A person reads itEvery message is read by someone on the team, not by an automated assistant.
  3. You get a replyWe aim to reply within two working days, to the email address you give us.

Enquiring for an organisation or a partnership?

  • Your organisation and sector
  • How many people you have in mind
  • What you hope to achieve, and by when
  • The best way and time to reach you

Checking a certificate?

You do not need to write to us. Enter its number in the box at the foot of any page and the result is shown at once.

We use your details only to reply. We aim to answer within two working days.

Before you write

Quick answers

Who should I contact about a partnership?

Write to partnership@brandsclass.com, or choose "Partnership or organisation enquiry" in the form. This also covers accreditation and CPD recognition, cohort programmes and faculty collaboration.

I cannot sign in, or I have a problem with a course or payment.

Contact support at support@brandsclass.com. Tell us the email address on your account and what you were trying to do.

I would like to join the faculty or review panel.

We would be glad to hear from you. Choose "Join the faculty or review panel" in the form and tell us about your experience and the subjects you could review.

Is a BrandsClass certificate an accredited qualification?

No. Our certificates state what was achieved and that they are not regulated or accredited qualifications. Anyone can check one using the number printed on it.

Ready to rehearse the hardest day?

Start with a course, or talk to us about your organisation.

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