# The Product Recall: Contaminated Product, Public Fear and the Regulator

> For chief executives, directors, quality and supply-chain leaders of African food, drink, pharmaceutical and consumer-goods companies. Hold and trace…

- Provider: BrandsClass Executive Academy (a Brands Nexus Network Limited company)
- Format: online lessons, then a live virtual boardroom simulation with AI board members, scored against a published rubric
- Duration: about 240 minutes (9 lessons)
- Access: 365 days from the day you start
- Price: ₦287,000 (NGN)
- Certificate: a certificate that anyone can verify online. It is not a regulated or accredited qualification.
- Level: Boardroom
- Who it is for: Chief executives, directors, quality, regulatory and supply-chain leaders of African food, drink, pharmaceutical and consumer-goods companies.
- Page: https://brandsclass.com/courses/the-product-recall-contaminated-product-public-fear-and-the-regulator/
- Last updated: 2026-10-20

## What you will learn

- Hold suspect product at once, form a recall cell and decide on the evidence
- Trace affected product forward and back and set the scope wisely
- Cooperate fully and honestly with the regulator and other authorities
- Warn and protect customers, especially the vulnerable, and care for those harmed
- Clear every shelf, including informal markets, and handle returns and destruction safely
- Communicate truthfully and manage liability, insurance and money
- Find and fix the root cause, restart safely and rebuild trust

## Lessons

1. Anatomy of a recall
2. The first hours: hold, trace, decide
3. Traceability and scope
4. The regulator and the authorities
5. Customers, health and care
6. Retailers, distributors and the supply chain
7. Communicating in a recall
8. Liability, insurance and money
9. Root cause and restoring trust

## How to enrol

Open https://brandsclass.com/courses/the-product-recall-contaminated-product-public-fear-and-the-regulator/ to create a free account and buy a seat.